Parents Don’t forget to withdraw your money from ParentPay

How do I withdraw money from my ParentPay Parent Account?

1. Log into your ParentPay account.
2. From your homepage, Select Parent Account
3. At the bottom of your statement summary, select Withdraw.
4. Enter an amount.
5. Select Make withdrawal.

Also note: Make sure you confirm, it’s a bit misleading, you may think you have made a withdraw but you haven’t until you confirm it.

The money should be paid back to the card that you initially paid with

How to get money back from ParentPay if you have already paid for an item school meals for example

It appears you can only withdraw from a ParentPay Parent account, if you have already transferred money to pay for school dinners you need to contact the school or school caterers to request a refund.

Comment below if you are having problems withdrawing money from ParentPay




Withdraw Money from ParentPay

Withdrawing money from ParentPay

If you do intend withdrawing money from ParentPay please leave it a couple of days until I’ve got mine back

Join the conversation

  1. I’m having a nightmare trying to withdraw the payment that has been put into my parent pay account for free school meals. I’ve emailed twice and all I’ve been told is that it has been passed on to the finance department 🤷‍♀️. Today I added into the account £1 just to register my bank card and that has reflected but it will only let me draw back out the £1, is anyone else having this problem. I have never used parent pay so have never paid anything into it and this is my first withdrawal. I’m getting super frustrated, especially that there is no contact number to call and no response from the finance department for over a week now

    1. I believe that you can withdrawal money from your parent account to the same card that paid it in direct from ParentPay

      If the money has been transferred across to pay for school meals, you need to speak to the School

      Sorry, no idea about withdrawing if you didn’t pay in with your own card.

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